Sunday, January 11, 2009

A post from a friends blog

Thanks to my good friend Avis for allowing me to use this fabulous self experience that he had...God bless you !

www.sixsigmaforthesoul.blogspot.com

Only a life lived for others is a life worthwhile – Albert Einstein



Spice Jet is not exactly our favorite airline. But lack of options forced us to take their flight from Vizag to Hyderabad on November 11, 2008.


We had seats in the front row. And as soon as we entered the plane, across the aisle, in the front row again, was a man, may be in his 60s, looking sick and scruffy__unkempt hair, a salt and pepper stubble, old-fashioned black shell frame for his glasses, bare-footed and, most shocking of all, wearing a lungi (not a dhoti). The first reaction was to silently blame low-cost air-travel for such ‘poor quality’ of fellow travelers. Sitting next to this man in the middle seat was a younger man, about 30, who, we soon surmised, was his son. The son was wearing trousers and a shirt__dressed appropriately, we concluded with relief.

But as we settled down and flight safety announcements began, it became clear that the older man in the lungi across the aisle was not normal. His son helped him on with his seat belt. He even patiently translated the announcements in the local language (Telugu) for his father__who, it was evident, was taking his first flight and was curious as only children would be. At one point, when the son physically lifted his father’s right leg and hand, one by one, and laid them in more comfortable positions, it dawned on us that the older man’s right side was completely paralyzed.


The feeling of guilt in having branded the man as an unworthy travel companion was beginning to gnaw from within.


We were airborne shortly and when the seat belt sign went off, the younger man, jumped up and went to confer with the flight attendants. A nod of approval soon followed from the senior steward. The younger man, returned to his seat and brought down a carry bag from the overhead bin. He pulled out a white plastic container that looked like the sort they use in hospitals to help immobile patients relieve themselves without having to visit the toilet. Without any embarrassment, completely non-plussed and calm, the son lifted his father’s lungi, shoved the container inside, held it there for what seemed like several minutes, and helped his father to relieve himself. Drawing the container out, he headed to the toilet, washed it all up and returned. He must have been aware of curious eyes following his every action. But he was too immersed in what he was doing to even worry about what people thought. He then fed his father some wafers, literally held a bottle of water to his mouth, helping him wash it down, and wiped his face with a paper towel. The father was cared for and served like a baby (perhaps, in the same way he may have cared for the son, when he was an infant!).


At the end of this very rare, but touching display of genuine, undiluted affection and pristine service, the learning did not escape us. Forget caring for humanity, how often do we care for people we know? Just people at home__parents, brothers, sisters, grandparents….How many of us would have been able to do what the son did for his father? Serve, with equanimity, with grace. In a selfless, non-complaining manner.


The Learning:


We spend a lot of our life wanting to amass, accumulate and acquire for ourselves. Service, even to our own, if at all, seems to form part of our life, only when we are compelled by circumstance.

This season, we can make an effort to change all that. May this simple-yet-moving story of this glorious son and his extremely lucky parent, awaken and rekindle your spirit to serve__just as it did to ours. Let us realize and appreciate that the purpose of our creation is to be of service. As you embrace 2009, ask yourself: Who are you serving this New Year?

The 6th P

I had the opportunity of addressing a congregation of MBA students in Bby yesterday-10th Jan, as part of a panel discussion I was on regarding BRAND-INDIA..

Someone asked What is Brand India..

An expert on the panel-this is not about him-gave a very passionate speech on what he felt was brand India..
That passion swayed toward feelings stemming from what happened on 26.XI..

When I spoke I said Brand India included the slums one sees when the plane is landing in Mumbai airport, the people that dot the train tracks when the train moves into any city station in the country particularly Mumbai, the crime rates in our cities, the garbage that we see on the roads, the poop all around..who contributes to it? ..WE THE PEOPLE..
The blame lay on us I said..

Interestingly a student picked up on the poop bit that I mentioned and said if it becomes a law then people would follow..Aha.. how many laws are followed by US PEOPLE, I asked?
And of course the similarity that if we dont stop the garbage, then we will have outsiders like the ones who came on 26.XI coming and throwing all their dump on our own country, followed...

And that my friends leads me to profess and confess that post 26.XI, I have not littered anywhere, I have contributed to the bins and above all, one of the groups I am in, pledged we would not bribe anyone..and I am happy we all have stuck by it..even at the cost of waiting in queues and actually imploring a traffic cop when hauled for breaking a rule that he should take the fine and give us a receipt ! (The look on his face and the admiration on his senior's face was worth treasuring for life !)

I also discussed Brand India in theory and classified the 4 P's and added a 5th one PARTICIPATION..but again this piece is not about Marketing..

In the Q&A following the panel discussion one of the questions asked was "Which of the 5 P's" did I "think as the most important for Brand India"..I replied almost instantaneously PEOPLE! The 6th P...a discovery arising out of Jingoism? Perhaps...

This morning as I ran on Marine Drive to prepare myself for the Mumbai Marathon, I saw a seemingly well educated and bred South Mumbai lady actually picking up after their pet dog and using one of the several garbage bins that dot the Marine Drive..
This despite the fact that several months ago there was this socialite who protested heavily against this very BMC rule..
As I jogged past, I clapped my hands and said "Thank you Maam"..
On my way back she smiled, waved past and I knew India connected...

There is hope when I see this around us...lets not wait to see what the Govt does for us..let us see what we can do for the Country..I know these arent original words, but I do hope they work..

In hope we all shall live and promise that we dont die in despair...a hope is awakened as I write this, as simultaneously I am watching Somdev Devvarman playing the Tie break in the Chennai Open Tennis Tournament Final..yes an Indian in an ATP tour event and I have progressively seen the Chennai Open getting bigger year on year...

Here's to a great 2009..Together we can ....